Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, place an order, or contact our support team. This includes:

• Personal Identification: Name, email address, phone number, and date of birth.
• Delivery Information: Shipping address, city, state, and PIN code.
• Payment Information: Transaction details (we do not store full card details).
• Account Information: Username, password (encrypted), and order history.
• Device & Usage Data: IP address, browser type, pages visited, and time spent on our site.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, and send order confirmation and tracking updates.
• Provide customer support and respond to your queries.
• Send promotional emails or offers (you can opt out anytime).
• Improve our website, products, and services.
• Detect and prevent fraudulent transactions and unauthorized access.
• Comply with applicable laws and legal obligations.

3. Information Sharing

We may share your information with trusted third parties only when necessary:

• Delivery Partners: To fulfill and deliver your orders.
• Payment Processors: To securely process your transactions.
• Analytics Providers: To understand website usage and improve experience.
• Legal Authorities: When required by law or to protect our rights.

All third parties we work with are bound by strict confidentiality obligations.

4. Cookies Policy

We use cookies and similar tracking technologies to enhance your shopping experience. Cookies help us:

• Keep you logged in to your account.
• Remember your cart and preferences.
• Analyze website traffic and usage patterns.
• Serve relevant product recommendations.

You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.

5. Data Security

We implement industry-standard security measures to protect your personal data, including:

• SSL (Secure Socket Layer) encryption for all data transmitted on our site.
• Secure and encrypted storage of passwords.
• Regular security audits and vulnerability assessments.
• Restricted access to personal data — only authorized personnel can access it.

While we take every precaution, no method of internet transmission is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.

6. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data (subject to legal obligations).
• Opt-Out: Unsubscribe from marketing emails at any time.
• Data Portability: Request a copy of your data in a structured format.

To exercise any of these rights, contact us at [email protected].

7. Children's Privacy

MZT Commerce is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately at [email protected] and we will promptly delete such information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

• Email: [email protected]
• Phone: +91 92868 66883
• Hours: Monday – Saturday, 9:00 AM – 6:00 PM